After over a decade of repeated attempts through two different administrations to secure a DotGov exemption, I was able to research, apply for, and successfully secure the Chicago.gov domain name for the City of Chicago.
Chicago Design System
The City of Chicago has never had a unified brand identity or style guide. Even the shape and color of the iconic city flag is varies depending on the department, vendor, and project, resulting in wasted time, uneven execution, and poor accessibility. To begin to solve the issue, I designed the initial elements of the Chicago Design System, and worked with various departments, vendors, and stakeholders to begin building accessible, consistent, and flexible elements for all City of Chicago digital products.
I consulted with the City of Chicago Department of 311 City Services and its vendors to ensure the upcoming 311 redesign and relaunch in 2019 puts citizen needs and usability first. During the internship I produced Figma wireframes, design elements, and research to support user interface decisions.
Medium: Figma, cityofchicago.org/311, chicago.gov
Target audience: Citizens